If the ordered item is available, it will be shipped within
24 hours.
Following methods are available for different parts of regions.
Please note that UPS does not deliver packages to APO/FPO and P.O.
Boxes. Also, even though UPS does deliver packages to international, because
of its high rate, we do not offer it for international shipping.
1. Shipping Methods
-US Mainland: UPS Ground, UPS 3 Day Select, UPS 2nd Day Air,
UPS Next Day Air Saver, USPS Priority
Mail, USPS Express.
-US Territories ( AK, MP, GU, HI and PR): USPS Priority
Mail.
-APO/FPO: USPS Priority Mail
-Canada:
UPS Canada Standard or USPS Air Parcel Post.
-Out of USA:
USPS Air Parcel Post or Express-
Shipping fees will be calculated and email to you for confirmation.
2.Shipping Time Table
| Shipping
Method |
Arrival Date (All dates are
estimated, actual delivery dates may vary) |
| |
|
| USPS Priority -APO/FPO/US
Territories |
5 to 15 business
days after ship date |
| USPS Priority |
3 to 7 bushiness days after
ship date |
| USPS Express |
1 business day
after ship date |
| USPS Global Air Parcel Post
-Int. |
7 to 15 business
days after ship date |
| USPS Global Express- Int. |
5 to 7 business
days after ship date |
| UPS Ground |
3 to 7 business
days after ship date |
| UPS 3 Days Select |
3 business days
after ship date |
| UPS 2nd Day Air |
2 business days
after ship date |
| UPS Next Day Saver |
1 business day
after ship date |
3. Tracking Information
Tracking Information will be email to you after
shipment.
| Shipping
Method |
Tracking Availability |
| |
|
| USPS Priority - APO/FPO |
No |
| USPS Priority |
Yes |
| USPS Express |
When Available |
| USPS Global Int. - Air & Express |
No |
| UPS-Ground, 3 days, 2nd Air |
Yes |
| UPS Next day |
When Available |
4. Lost Shipment / No Tracking Number
If you do not have or lost the tracking number,
please contact us for the tracking number or information.
If tracking indicates the package has been
delivered, it could be somewhere safe. Please check your office, porch, garage,
bushes and with your neighbor.
If you still are not able to locate the package
and it is past the shipping timeframe, please email or go to
Customer Support so we may
be able to resolve the issue.
5. Returned Packages and Fees
Unfortunately, we do not refund returned item's
shipping and/or additional fee.
The shipping companies may charge address
correction (such as wrong unit number and/or zip code) or return fee. We'll notify you
before we charge applied fees on your credit card account.
If we did not cover your questions or problem,
please be sure to contact us for more information to avoid additional fees and delay.
Thank you for your supports.
